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Customer satisfaction is our prime motive. If you are not completely satisfied with an item you purchased, you may return it and we will refund your purchase if it is eligible.
How to Return or Exchange a Purchase?
You may return your purchase by mail for any defective product or wrong size. Every effort is made to describe the product on our site so that you know what you are puchasing. Please contact us for mailing instructions for returns. When returning a prooduct, please wrap it securely, insure it and include the original invoice. Processing of returns may take two to three weeks.
Please note, shipping and handling charges are not refundable.
We are required to charge tax in certain locations.
Some items will originate from our manufacturers. Please allow additional time for processing orders.
We have access to hundreds of manufacturers of western and equine inspired products. If you are looking for an item and don't see it on our site, please email us and we will do our best to find it!
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